Frequently Asked Questions

Question:canstockphoto3714658

  • Will my Insurance rates go up if I do indeed file a claim?

Answer:

  • Maybe, weather related losses are not held against individual insureds. If the county you live in has numerous losses, rates could go up, even for those who don’t even file a claim.

 

Question:

  • Can my insurance company refuse to renew my policy if i file a claim?

Answer:

  • “A company cannot refuse to renew your policy because of weather-related claims. It can decline to renew a policy, however, if you have three or more non-weather related claims in a three year period” courtesy of the Texas Department of insurance at www.tdi.state.tx.us

 

Question:

  • My insurance company paid for a new roof, but depreciated a large amount, why?

Answer:

  • Most policies will pay you for the cost to replace the roof (r.c.v.) less your deductible. The depreciation is recoverable once you select a contractor or the work has been completed.